Policies

These policies are based on love, not fear, and will always be approached with the spirit of compassion and encouragement.

Payments

Truly Helpful currently accepts 3 payment methods:

  1. PayPal: accessed during registration process or sent directly by entering agreed upon amount at PayPal.me/TrulyHelpful (please be sure to note any details about what your payment is for so we can follow up accordingly).
  2. Electronic Bank Transfer (EBT): see details below.
  3. Personal Check (Contact us for mailing address)

We recommend that you keep a record of your transactions and email us at info@trulyhelpful.love upon making any payments.

EBT – ELECTRONIC BANK TRANSFER

Account Owner: Alan Lowenschuss
Bank Account Number: 0033951470
Bank Name: Regions
Routing Number: 063104668
Bank Address: Naples, FL

PERSONAL CHECK

Make checks payable to Alan Lowenschuss and mail to:

Truly Helpful
122 Cypress Way E, C1
Naples, FL 34110

Cancellations

We have designed our cancellation policy to reflect our vision of love while also protecting ourselves from unnecessary risk. Our cancellation policies are subject to change based on the requirements of each venue/tour operator we use around the world. This is a great reason why we recommend that each participant purchase their own travel insurance.

200-Hour YTT

60 Days Notice Before Training Begins

If you need to cancel your participation 60 days or more before a training, then you will receive 100% of your payment towards another Truly Helpful event of your choice, unless other arrangements have been established and agreed upon in writing.

31-59 Days Notice Before Program Starts

If you need to cancel your participation within this timeframe, then you will receive 50% of your payment towards another Truly Helpful event of your choice, unless other arrangements have been established and agreed upon in writing.

30 Days or Less Notice Prior to Event

If you need to cancel your participation 30 days or less before the start date, we will not be able to offer any refunds as most venues will no longer offer any refund to us for holding your spot.

If Truly Helpful Cancels a Retreat/Training

We have intend to keep our commitments to trainings and retreats; however, if we do decide to cancel an event due to lack of participants or unforeseen circumstances, Truly Helpful LLC will refund all deposits and payments you have made. Unfortunately, we cannot compensate you for any airfare or travel costs so we urge you to purchase travel insurance.

In the unlikely event that we must cancel due to extreme weather, natural disaster or political upheaval, we cannot guarantee a refund – it will depend on receiving a refund from the venue / tour operator we work with. To cover these risks, we highly recommend you purchase travel insurance.

TRAVEL INSURANCE:
The best way to protect yourself from any unforeseen circumstance is to purchase trip insurance. Travel Insurance can protect you in case:
• you cancel your participation in the yoga retreat
• retreat is cancelled due to weather, natural disaster, or not enough participants to run the trip
• lost baggage
• medical expenses and the cost of repatriation should you become ill or injured

We recommend TRAVELGUARD, which offers a variety of travel insurances, including the option for a comprehensive “cancel for any reason” policy. If you cancel your retreat – for any reason – your airfare, hotel, retreat costs, etc. up until 48 hours prior to travel, will be covered. This comprehensive package is called the ” Gold Package Cancel for Any Reason” Policy”. You must contact Travelguard and purchase the policy within 15 days of buying your airline tickets or incurring any costs for any part of your travel. You can also just insure your air tickets. Travelguard can give you quotes for each scenario.

To cancel, send an email to info@trulyhelpful.love.

Responsibilities

We believe that open communication and transparency are key to successful relationships. To help facilitate a loving community we like everyone’s responsibilities to be clearly laid out.

EVERYONE

Treat ourselves and everyone else with love and respect!

The Four Agreements
  1. Do your very best.
  2. Be impeccable with your word.
  3. Make no assumptions.
  4. Take nothing personally.
Before Speaking
  • Is it kind?
  • Is is true?
  • Is it necessary?
  • Does it improve upon the silence?

PARTICIPANTS

  • All payments must be made and necessary documents signed and turned in upon arrival at the retreat/venue or earlier.
  • SEVA (selfless service) is expected of all participants and is explained in more detail in the SEVA Form.
  • It is the responsibility of each participant to make all of the necessary travel arrangements between your home and the destination airport and buy travel insurance.
  • Bring any issues that arise during the training/retreat to the appropriate facilitator within a timely manner.
  • Have fun and get comfortable with new experiences!

Breathe & Allow More Love To Be!

Liabilities

Upon arrival at an event, you will be asked to sign a liability and release form as shown below.

LIABILITY WAIVER

I, (Name), acknowledge and understand that Truly Helpful, LLC utilizes physical movements (asanas), in addition to meditation, and breathwork (pranayama) in trainings and retreats in order to provide students/participants with a well-rounded practice. As is the case with any physical activity, the risk of injury, even serious or disabling, is always present and cannot be entirely eliminated. If I experience any pain or discomfort, I will listen to my body, discontinue the activity, and ask for support from the instructor. I assume full responsibility for any and all injuries or damages, which may incur through participation.

I understand that Yoga is not a substitute for medical attention, examination, diagnosis, nor treatment. Yoga may not be recommended nor safe for certain medical conditions. By signing this waiver, I affirm that a licensed physician has verified my good health and physical condition to participate in a Yoga practice like the one that Truly Helpful provides. In addition, I will make the instructor aware of any medical conditions or physical limitations before class. If I am pregnant, become pregnant, or I am post-natal or post-surgical, my signature verifies that I have my physician’s approval to participate. I also affirm that I alone am responsible to decide whether to practice yoga and participation is at my own risk.  

Additionally, I assume all risks involved with travel to and from the training/retreat as well as all extracurricular activities that I take part in during my time at the retreat. This includes, but is not limited to any planned excursions and spur of the moment adventures. I also agree that I will not hold Truly Helpful LLC liable for any complications that arise due to weather, natural disasters, or political instability where the training/retreat is held. I hereby agree to irrevocably release and waive any claims that I have now or may have hereafter against Truly Helpful, LLC and any facilitators contracted for this training/retreat.

I have read and fully understand and agree to the above terms of this Liability and Release Waiver Agreement. I am signing this agreement voluntarily and recognize that my signature serves as complete and unconditional release of all liability to the greatest extent allowed by law in the State of Florida.

PHOTO AND VIDEO RELEASE

I, (Name), hereby grant Truly Helpful, LLC permission to the rights of my image, likeness, and sound of my voice as recorded by camera, audio, or video recording during the training/retreat without any payment or any other consideration. I understand that Truly Helpful, LLC may distribute these photographs and videos via internet and/or print in the form of promotional and/or education material.